Shipping policy

Shipping Policy

We partner with trusted third-party courier services to deliver your orders. Delivery times may vary based on your location and circumstances, typically ranging from 4 to 7 business days.

If your order arrives damaged, please email clear photos of the damaged items to support@sparrowlane.in so we can assist you promptly.

Shipping Charges

• A flat shipping fee of Rs. 150 is applicable on orders below Rs. 999.
• Orders of Rs. 999 and above qualify for free shipping.

Returns:

To return an item, please send it to the following address:

27B Shop No. 4, Main Market Rd, Near Transformer, Sultanpur, New Delhi - 110030

Please note:

Customers are responsible for the return shipping costs.

Shipping fees are non-refundable. If a refund is issued, the return shipping cost will be deducted from your refund amount.

The time it takes for an exchanged product to reach you may vary depending on your location.

If you have any questions, feel free to contact us. We’re here to help!